Privacy Policy

Updated May 2018

Your privacy is very important to us and this policy sets out how we will treat your personal information. We may update this privacy policy from time-to-time by posting a new version on this Site. You should check this page occasionally to ensure you are happy with any changes. If you have any queries about this policy, you may contact us at visit.indonesia@humewhitehead.co.uk.

What personal information do we collect?

We will only collect and/or process personally identifiable data in the following circumstances:

  • when you correspond with us by phone, post or email
  • to process your request for information or a brochure
  • when you subscribe to our e-newsletter
  • when you visit our website (see Cookie Policy, below)
  • when you have voluntarily submitted it to us

If you would like to view what data we hold on you or have your details removed from our database, please email us at visit.indonesia@humewhitehead.co.uk and we will do so within 14 days.

All data will be processed lawfully and securely and will be treated as confidential. It will not be sold or divulged to any third party without your consent except where we are required to do so by law.

We will not hold your personal information for longer than is necessary and will rely on you to advise us if your details change.

Cookie Policy

This website uses cookies. This section explains what cookies are, how the website uses cookies, how third-parties we may partner with may use cookies on the website, your choices regarding cookies, and further information about cookies.

What are Cookies?

Cookies are small pieces of information generated by any website that you may visit. A cookie file is stored in your web browser and allows the website or a third-party tool on a website to function as designed, and to recognise you, make your next visit easier and the website more useful to you. We use cookies for the following purposes:

  • to enable the website to function
  • to provide analytics information
  • to allow third party tools on the website to function

Session cookies are stored in memory and are never written to disk, i.e., saved to your device (phone, tablet or computer). When the browser closes, the cookie is permanently lost from this point on.

If the cookie contains an expiration date, it is considered a persistent cookie. On the date specified in the expiration, the cookie will be removed from your device or computer.

When you visit our website, we collect two types of information about you.

“Non Personal Information” is information that doesn’t identify you personally. We automatically collect this sort of information when you access the website with a web browser via cookies and may include the country that you’re in when you access the website, time of access and so on.

“Personally Identifiable Information” is non-public information that identifies you personally, for example, your name, email address, IP address, and similar details that you may provide to us, or that we obtain from you. On our website, we collect Personally Identifiable Information when you sign up to our e-newsletter. 

If you sign up to our e-newsletter, no cookies are stored, and your information is not stored on the website. Your enquiry goes through to us via email, and we only store this information so that we are able to send your news.

The cookies in use on our website are described in the tables below. 

3rd Party: Google Analytics

Cookie

Description

Duration

_ga
_gid
_gat
AMP_TOKEN
_gac_

These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third parties process the information on Google’s behalf.

For more information about Google Analytics cookies, see here.

30 seconds to 2 years depending on the cookie.

 

How do you disable cookies?

You can choose to delete cookies or set up your web browser to refuse or restrict the use of cookies. To do this, you need to visit the help pages of your browser listed below. Please be aware that if you refuse to accept cookies, some of the features on the website may be inactive and some of our pages might not display correctly.

Microsoft Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies

Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies

Apple Safari
http://docs.info.apple.com/article.html?artnum=32467

We use Google Analytics to analyse the use of this website

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website and to help us improve the site and user experience.

Google Analytics Opt-Out

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

http://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

http://www.google.com/analytics/learn/privacy.html

Third Party Websites

Our website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Information Security

We are committed to data security and will do our utmost through technical, physical and organisational precautions to prevent the loss, misuse or alteration of your personal information, Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.