Most hotels add 10% service charge to the bill on top of 10% tax. In restaurants where service charge is not added, a tip of 5 to 10% on the bill will be appropriate depending on the service and type of establishment.


Maximum items allowed by customs when you visit Indonesia:

  • 1 litre of alcoholic beverages
  • 200 cigarettes OR 50 cigars OR 100 grams of tobacco
  • Reasonable amount of perfume per adult, meaning if you arrive drenched in perfume the customs officials probably will not mind you carrying lots of bottles
  • Cameras, video cameras, portable radios, cassette recorders, binoculars and sports equipment are permitted provided they are taken out on departure. They must be declared to customs
You are prohibited to carry:
  • Firearms
  • Narcotic drugs
  • Pornographic material
  • Chinese printing and medicines
  • Transceivers and cordless telephone
  • Films, pre-recorded video tapes, laser discs, VCDs, DVDs must be screened by Censor Board
  • Import or export of foreign currencies and travellers’ checks are allowed. However, the import and export of Indonesia currency, exceeding 100 million Rupiah is prohibited

For further information on customs and taxes in Indonesia, visit www.beacukai.go.id

Time zones

Indonesia has three time zones—Western Indonesia Time which is GMT +7 (covering Sumatra, Java, Madura, West Kalimantan, Central Kalimantan), Central Indonesia Time which is GMT +8 (covering East and South Kalimantan, Sulawesi, Bali, Nusa Tenggara) and the last is Eastern Indonesia Time which is GMT +9 (covering Maluku and Irian Jaya). The capital Jakarta is GMT +7 or 16 hours ahead of US Pacific Standard Time.

Office Hours

Office hours start from 8am to 4pm, or 9am to 5pm. Lunch break occurs between 12 noon to 1pm. Usually offices are closed on Saturdays, including government offices. Government office hours start at 8am and end at 4pm.

Banking Hours

Standard banking hours are from 8am to 3pm from Monday to Friday. However, several banks open their branches in hotels (and shopping malls) longer than office hours and a few are open on Saturdays, so you might want to check first. Jakarta has a number of international banks, even though you can also exchange currencies in some hotel cashiers and official money changers.


The Indonesia Rupiah is also called IDR. Information of daily exchange rates can be found in newspapers or from the net. Some Indonesia banks provide this on their websites. IDR and US$ are the most acceptable currencies. Most tourism resorts have money changer facilities. When you are travelling to remote areas it is advisable to exchange your money and clear your cheque. Credit cards are only accepted in big hotels, restaurants, shops and travel agencies.


Electric power supply is 220 volts in all regions. So be careful with your 110-volt electronic equipment. The sockets will only fit with two pin, rounded-tip plugs (technically known as Type C, E, and F) otherwise use adaptors. Most hotels and many restaurants in large cities provide internet connections or free WiFi.